Q:Where do you ship? (standard shipping)
A:Anywhere in Canada & USA. But, if you do not live in Canada or USA and you want to try our coffee, we will send our delicious coffee to you just let us know of your request details by text or email.
Q:Can I return my coffee?
A:We are sorry but we don't accept returns on roasted coffee. If there is any problem with our coffee, please email us firstname.lastname@example.org
Q:Can you grind my coffee for me?
A:We're offering to grind coffee for online orders. Just add your request (and please tell us how you brew your coffee) in the comments at check out. We only can offer you a universal grind suitable for Auto Drip, French Press or Pourover and universal grind suitable for espresso.
Q:How fresh is my coffee?
A: All orders are packaged and shipped within a max 24-72 hours from the roasting. We roast, pack and ship to order. Every bag has the batch roast date on it, allowing you to track freshness.
Q:How is your coffee sourced?
A: Our choice is SINGLE ORIGIN COFFEE. Single Origin coffee is coffee grown within a single known geographic region. Sometimes, this is a single farm, a specific collections of beans from a single country. The name of the coffee is then usually the place it was grown to whatever degree available. A cup of single origin coffee can offer an explosion of flavour with its bright and delicate notes.
A:Please see the WHOLESALE tab for more details.
Q:Can I purchase a coffee for the roastery pick up?
Q:I would like to bring my own container, is it possible?
Q:What about customs?
A:Customs & Duties are to be paid by the recipient.